LinkVault Marketplace Vendor Agreement

Effective date: July 6, 2026

This Vendor Agreement ("Agreement") is entered into between LinkVault ("LinkVault", "we", "our", or "us") and any individual, company, or legal entity ("Vendor", "Seller", or "you") that registers to sell products or services through LinkVault Marketplace (shop.linkvault.bio).

By creating a Vendor account, publishing products, or accepting customer orders through the Marketplace, you agree to be legally bound by this Agreement, the LinkVault Terms and Conditions, Privacy Policy, Cookie Policy, Acceptable Use Policy, and any additional policies published by LinkVault.

1. Purpose

LinkVault Marketplace provides Vendors with an online platform to market, advertise, and sell products or services to Customers.

LinkVault acts solely as a technology platform facilitating transactions between Vendors and Customers. Unless expressly stated otherwise, LinkVault is not the seller, importer, exporter, manufacturer, distributor, or owner of products listed by Vendors.

2. Vendor Eligibility

To become a Vendor, you must:

Businesses registering through an authorized representative warrant that the representative has authority to bind the business.

3. Account Registration and Verification

LinkVault may require you to provide:

We reserve the right to approve, reject, suspend, or terminate Vendor applications at our sole discretion where permitted by law.

4. Vendor Dashboard

Your Vendor Dashboard allows you to:

You are responsible for all actions performed through your Vendor account.

5. Product Listings

All product listings must be truthful, complete, and accurate.

Each listing should clearly include, where applicable:

Images must accurately represent the product being sold.

Misleading descriptions or deceptive practices are prohibited.

6. Inventory Management

Vendors are responsible for maintaining accurate inventory levels.

If a listed product becomes unavailable, the Vendor must promptly update or remove the listing.

Repeated overselling or cancellations due to inaccurate inventory may result in account restrictions.

7. Pricing

Vendors determine the selling price of their products.

Prices must:

LinkVault may display promotional pricing or discounts where authorized by the Vendor.

8. Orders

When an order is placed, Vendors agree to:

Once accepted, orders should only be cancelled for legitimate reasons.

9. Shipping

Vendors are solely responsible for:

Delivery estimates should be reasonable and based on actual fulfillment capabilities.

10. Returns and Refunds

Each Vendor is responsible for maintaining a clear refund and return policy that complies with applicable law.

Where a Vendor offers returns, the policy should specify:

Refunds must be processed promptly once approved.

LinkVault may facilitate dispute resolution but does not guarantee any particular outcome.

11. Digital Products

Digital products must be accurately described.

Vendors must ensure they have all necessary rights to distribute digital content.

Unauthorized resale of copyrighted content is prohibited.

12. Pay Over Time

Eligible Vendors may enable the Pay Over Time feature for individual products.

Vendor Controls

The Vendor determines:

The repayment period selected by the Vendor must not exceed ninety (90) days.

Installment Fees

Customers may be charged a 1% service fee per installment, subject to a maximum cumulative fee of 5% of the original purchase price.

These fees are payable by the Customer and do not reduce the Vendor's approved sale amount unless otherwise stated.

Late Payments

Where a Customer fails to make the final installment payment:

LinkVault may suspend future Pay Over Time eligibility for Customers with repeated payment defaults.

13. Automatic Payments

Where automatic installment payments are enabled, Customers authorize recurring charges to their selected payment method.

Vendors acknowledge that payment processing is handled through LinkVault's approved payment partners.

14. Vendor Payouts

Vendor payouts are subject to:

LinkVault may temporarily delay payouts where necessary to protect the Marketplace or comply with legal obligations.

15. Marketplace Fees

LinkVault may charge:

Applicable fees will be communicated before they become effective.

Continued use of the Marketplace after revised fees take effect constitutes acceptance of those fees.

16. Taxes

Vendors are solely responsible for:

LinkVault does not provide tax advice.

17. Customer Support

Vendors are expected to provide timely and professional customer support.

This includes responding to:

Failure to maintain acceptable customer service standards may affect Marketplace standing.

18. Vendor Conduct

Vendors shall conduct business honestly and professionally.

The following activities are prohibited:

19. Prohibited Products

The following categories are generally prohibited unless expressly authorized by LinkVault and permitted by applicable law:

LinkVault may update the prohibited products list at any time.

20. Intellectual Property

Vendors represent and warrant that they own or are licensed to use all content uploaded to the Marketplace, including:

By uploading content, Vendors grant LinkVault a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute such content solely for operating, promoting, and improving the Marketplace.

21. Reviews and Ratings

Customers may submit honest reviews based on their purchasing experience.

Vendors may not:

LinkVault reserves the right to remove reviews that violate Marketplace policies.

22. Compliance

Vendors agree to comply with all applicable laws relating to:

23. Suspension and Termination

LinkVault may suspend or terminate a Vendor account where there is evidence of:

Termination does not relieve the Vendor of outstanding obligations to Customers or LinkVault.

24. Limitation of Liability

To the maximum extent permitted by law, LinkVault shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the Vendor's use of the Marketplace.

LinkVault's total liability under this Agreement shall not exceed the fees paid by the Vendor to LinkVault during the twelve (12) months preceding the claim.

25. Indemnification

The Vendor agrees to indemnify, defend, and hold harmless LinkVault, its affiliates, directors, officers, employees, agents, and partners from and against any claims, damages, liabilities, losses, costs, or expenses arising from:

26. Amendments

LinkVault may amend this Agreement from time to time.

Material changes will be communicated through the Marketplace, email, or other appropriate means.

Continued use of the Marketplace after the effective date of revised terms constitutes acceptance of the updated Agreement.

27. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

28. Dispute Resolution

Before initiating legal proceedings, the parties agree to make reasonable efforts to resolve disputes through good-faith negotiations.

If a dispute cannot be resolved amicably, it shall be submitted to the competent courts within Nigeria unless applicable law requires otherwise.

29. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

30. Entire Agreement

This Vendor Agreement, together with the LinkVault Terms and Conditions, Privacy Policy, Cookie Policy, Acceptable Use Policy, and any additional Marketplace policies, constitutes the entire agreement between LinkVault and the Vendor concerning Marketplace participation.

By registering as a Vendor, you acknowledge that you have read, understood, and agree to be bound by this Vendor Agreement.

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