Law Enforcement Access Policy

Effective date: July 6, 2026

LinkVault is committed to protecting the privacy, security, and rights of our users while complying with our legal obligations. This Law Enforcement Access Policy explains how LinkVault responds to requests from law enforcement agencies, courts, government authorities, and other entities with legal authority seeking access to user information.

This Policy applies to all LinkVault services, including:

• LinkVault Bio (app.linkvault.bio)
• LinkVault Marketplace (shop.linkvault.bio)
• LinkVault Authentication Services
• LinkVault APIs
• Mobile Applications
• Vendor Stores
• Customer Accounts
• Messaging Services
• Any current or future LinkVault products or services (collectively, the "Services").

1. Our Principles

When responding to legal requests, LinkVault is guided by the following principles:

• Respect for user privacy.
• Compliance with applicable laws.
• Protection of human rights.
• Transparency wherever legally permitted.
• Disclosure of only the minimum information required.
• Independent review of each request before disclosure.

We do not provide unrestricted or voluntary access to user information outside the circumstances described in this Policy.

2. Types of Requests

We may receive requests from:

• Police agencies
• National law enforcement authorities
• Courts
• Prosecutors
• Regulatory agencies
• Government departments
• Anti-corruption agencies
• Financial intelligence units
• Other authorities legally empowered to request information

Each request is reviewed individually.

3. Legal Requirements

Before disclosing user information, LinkVault generally requires that a request be supported by a valid legal basis under applicable law.

Depending on the jurisdiction, this may include:

• Court orders
• Search warrants
• Production orders
• Subpoenas
• Statutory notices
• Other legally binding instruments issued by a competent authority

We may reject or challenge requests that are unlawful, invalid, excessively broad, or inconsistent with applicable legal protections.

4. Information That May Be Disclosed

Where legally required, LinkVault may disclose information such as:

Account Information

• Name
• Username
• Email address
• Phone number
• Business information
• Account creation date

Login Information

• Login timestamps
• IP addresses
• Device information
• Authentication logs

Marketplace Information

• Vendor information
• Customer information
• Order history
• Transaction records
• Shipping details
• Payout records

Content

Where legally required, we may disclose content associated with an account, including:

• Product listings
• Bio page content
• Uploaded files
• Messages stored within LinkVault systems
• Support communications
• Account settings

Payment Information

Where available and legally required, we may disclose payment-related records maintained by LinkVault.

Sensitive payment credentials, such as full payment card numbers, are generally processed and stored by our payment service providers rather than LinkVault.

5. Information We May Not Have

LinkVault cannot disclose information that we do not collect or no longer retain.

For example, we may be unable to provide:

• Deleted information that is no longer retained.
• End-user device data not transmitted to LinkVault.
• Information exclusively held by third-party payment processors, shipping providers, or integrated services.
• Information that has been anonymized.

6. User Notification

Where permitted by law, LinkVault may notify affected users before disclosing their information.

We may delay or withhold notification where:

• Notification is prohibited by law.
• A court order restricts disclosure.
• Notification could interfere with an active investigation.
• Notification could present a risk to public safety.
• Notification could result in the destruction of evidence or facilitate unlawful conduct.

When restrictions are lifted, we may notify users where appropriate.

7. Emergency Requests

In limited emergency situations involving an imminent risk of death, serious physical injury, or other immediate threats to public safety, LinkVault may disclose information without prior legal process where permitted by applicable law.

Emergency requests should clearly explain:

• The nature of the emergency.
• Why the request is urgent.
• The specific information requested.
• How the requested information will assist in addressing the emergency.

Each emergency request is evaluated individually.

8. International Requests

Requests originating outside the jurisdiction in which LinkVault operates may require additional legal procedures before information can be disclosed.

Where appropriate, we may require requests to be submitted through recognized international legal cooperation mechanisms or other applicable legal processes.

9. Data Preservation

Upon receipt of a valid preservation request, LinkVault may preserve certain account information for a limited period as required by applicable law or pending receipt of appropriate legal process.

Preservation of data does not constitute disclosure of that data.

10. Transparency

LinkVault believes users should understand how legal requests affect the platform.

Where legally permitted, aggregated information about government and law enforcement requests may be published in our Transparency Report.

Such reports may include:

• Number of requests received.
• Number of requests complied with.
• Number of requests rejected or narrowed.
• Types of requests received.
• Categories of information requested.

No Transparency Report will intentionally disclose confidential investigative information or personally identify affected users.

11. Protection Against Overbroad Requests

LinkVault is committed to protecting user privacy.

Where legally appropriate, we may:

• Request clarification.
• Narrow the scope of requests.
• Challenge requests we believe are unlawful.
• Reject requests lacking sufficient legal authority.
• Seek additional legal review before disclosure.

12. Data Security

Information disclosed pursuant to lawful requests is limited to the information required by applicable law and is handled using reasonable administrative and technical safeguards.

Internal access to user information is restricted to authorized personnel with a legitimate need to process the request.

13. Changes to This Policy

LinkVault may update this Law Enforcement Access Policy from time to time to reflect changes in law, technology, or our Services.

Material changes may be communicated through our website, user dashboard, or other appropriate means.

Continued use of the Services after the effective date of any revised Policy constitutes acceptance of those changes.

14. Contact for Legal Requests

Law enforcement agencies and other authorities seeking information from LinkVault should submit requests through our official legal contact channel, including sufficient documentation demonstrating legal authority.

Requests that are incomplete, improperly authorized, or inconsistent with applicable law may be delayed or declined until the necessary information is provided.

15. Contact Us

Questions regarding this Policy or LinkVault's handling of legal requests may be directed to hello@linkvault.bio or our official Help Center or Contact page.

By using any LinkVault Service, including app.linkvault.bio, shop.linkvault.bio, our APIs, authentication services, and future products, you acknowledge that lawful requests for information may be processed in accordance with this Law Enforcement Access Policy and applicable law.