Contact LinkVault
Need help? Have a question? Our team is here to help you with your LinkVault account, marketplace, subscriptions, technical issues, and more.
General Support
For account issues, login problems, general inquiries, and technical assistance.
Contact →Billing & Subscriptions
Questions about plans, payments, invoices, renewals, upgrades, and cancellations.
Contact →Marketplace Support
Vendor onboarding, orders, products, payouts, disputes, and marketplace policies.
Contact →Trust & Safety
Report abuse, scams, fake stores, phishing, intellectual property violations, or other policy violations.
Contact →Partnerships
Business partnerships, integrations, affiliate opportunities, and collaborations.
Contact →Send us a message
Office Information
- Head Office
- GoCartly Limited, Port Harcourt, Nigeria
- Business Hours
- Monday – Friday, 9:00 – 18:00
- Time Zone
- West Africa Time (UTC+1)
- hello@linkvault.bio
Response Times
- General Support
- 24–48 Hours
- Billing
- 1 Business Day
- Marketplace
- 1–2 Business Days
- Trust & Safety
- Priority Review
Common questions
Account compromised?
If your account has been compromised, act immediately:
- Secure your account immediately.
- Reset your password.
- Contact Support with the details.
- Enable Two-Factor Authentication.
